Terms of Service

Terms of Service – Ohana Spheres

Last updated: October 25, 2025

Welcome to Ohana Spheres.
These Terms of Service (“Terms”) govern your access to and use of our website https://Myohanaspheres.com (the “Site”), as well as any purchase or interaction with our products and services (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms.
If you do not agree with them, you must not use the Services.

1. Eligibility

You must be of the legal age of majority in your country of residence, or have permission from a parent or legal guardian, to use our Services.
By placing an order, you confirm that all information you provide is accurate and complete.

2. Products and Availability

We make every effort to ensure that product descriptions, images, and prices are accurate.
However, we cannot guarantee that all information is free of errors.

All products are subject to availability.
We may limit quantities, reject orders, or update pricing without prior notice (excluding already confirmed orders).

3. Orders and Contract Formation

Placing an order constitutes an offer to purchase.
A binding contract between you and Ohana Spheres is formed when we send an order confirmation email.

We may reject or cancel an order if:

  • The product is unavailable

  • There is an error in pricing or description

  • Fraudulent or unauthorized activity is suspected

4. Prices, Taxes, and Duties

Prices are displayed in the local currency when possible.
Taxes, shipping fees, and import duties will be shown at checkout.

  • United States: Sales tax applies where required.

  • EU/Spain: Prices include VAT where applicable.

  • Latin America: Import duties and local taxes are the responsibility of the buyer, unless stated otherwise.

5. Payment

Full payment must be made before shipment.
We accept major credit cards, PayPal, and other payment methods available at checkout.

By completing a payment, you confirm that you are authorized to use the selected payment method.

6. Shipping and Delivery

Delivery times vary by destination.
Estimated delivery times are shown during checkout but are not guaranteed.

Risk of loss transfers to the customer once the package is delivered over to the carrier.

EU/Spain consumers: Delivery must occur within 30 days unless otherwise agreed.

7. Returns, Refunds, and Cancellations

Our Return Policy is part of these Terms.
We recommend reviewing it before making a purchase.

EU/Spain consumers: You have a 14-day right of withdrawal without justification.
Items must be returned unused and in original packaging.

Refunds are issued to the original payment method within 14 business days after approval.
Return shipping costs are the responsibility of the customer, except for defective or incorrect items.

8. Warranties and Consumer Rights

  • United States: Products are provided “as is,” unless otherwise stated.

  • EU/Spain: A minimum 2-year legal warranty applies to product defects.

  • Latin America: Consumer protections vary according to local laws.

9. Intellectual Property

All content on the Site (texts, logos, images, software, product designs) is the exclusive property of Ohana Spheres or its licensors.
You may not reproduce, distribute, or use our content without written authorization.

10. User Conduct

You agree not to:

  • Use the Services for illegal or fraudulent purposes

  • Infringement intellectual property rights

  • Transmit viruses or harmful code

  • Manipulate, disrupt, or interfere with Site security

11. Privacy and Data Protection

Your use of the Services is subject to our Privacy Policy .
By using the Site, you consent to the collection and processing of your personal data in accordance with that policy.

12. Marketing and Communications

With your consent, we may send promotional emails.
You may unsubscribe at any time.

EU/Spain customers are protected under the ePrivacy Directive.

13. Third-Party Services

We use Shopify to host our store, as well as external providers for payments, shipping, and analytics.
We are not responsible for the terms or policies of third parties.

14. Limitation of Liability

To the fullest extent permitted by law:

  • Ohana Spheres is not liable for indirect, incidental, or consequential damages.

  • Our total liability will not exceed the amount you paid for the product concerned.

Nothing in these Terms affects your statutory consumer rights.

15. Indemnification

You agree to indemnify and hold harmless Ohana Spheres from any claims arising from your misuse of the Services or violation of these Terms.

16. Dispute Resolution

  • United States: Disputes may be resolved through binding arbitration, depending on state law.

  • EU/Spain: You may use official ADR/ODR dispute resolution platforms.

  • Latin America: Local consumer protection frameworks apply.

17. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, network outages, pandemics, or government actions.

18. Modifications to the Terms

We may update these Terms at any time.
The revised version will be posted with a new “Last Updated” date.

Continued use of the Site indicates acceptance of the updated Terms.

19. Governing Law

These Terms are governed by the laws of your country of residence and applicable international consumer protection regulations.

20. Contact Information

For questions about these Terms, you may contact us:

Ohana Spheres
📩 Spheresohana@gmail.com
🌐 https://Myohanaspheres.com